Gecko Software provides free evaluation copies of our software so that our customers might assess the products prior to making a purchase.

Packaged Software
Upon purchase, all sales are final. We do not offer refunds on CD-ROM or Internet download versions of Gecko Software Contact Manager.  We ask that all customers please make use of the fact that Gecko Software’s products are made available for free trials, during which you are allowed to examine and evaluate our software products prior to purchase.

In the event that your software is delivered on damaged or defective media, Gecko Software will send replacement media.

Downloaded Software
Due to the nature of our products, and our inability to determine copyright and piracy, it is our policy not to provide refunds for software downloaded from our website.  If the product was not properly delivered via download, Gecko will also make available additional means of obtaining our software on CD.

If you do not receive your product or if it does not work as indicated, please contact us immediately at: gecko@geckosoftware.com.

Email support and access to the Gecko knowledge database is available at http://help.geckosoftware.com to assist you with the installation and configuration of all Gecko Software products.

Questions? Please contact our Sales or Accounting Dept at 800-862-7193.